Refund Policy

Refunds

Our return policy lasts 30 days. If 30 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please email us at support@ledstriporiginal.com with this information along with your order number to initiate the refund/exchange process.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. The delivery time for your exchanged products may vary depending on your location.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.